The world has changed in various ways since the Covid-19 pandemic began. The corporate world has taken multiple measures to meet the demands of employees to sustain themselves in these unprecedented times. While most industries have transitioned towards establishing operations and enforcing solutions to support a remote working model, companies are keenly watching out for the future.
What is a hybrid work environment?
The hybrid work model post-pandemic has different variations. While many companies may allow all their employees to work remotely for a few days of the week and in the office for the rest of the week, others have chosen to let some departments work remotely full-time, and other frontline departments work on-field full-time.
What are the challenges faced by companies post-pandemic?
Remote working or implementing a hybrid-work model has had many benefits for companies. They include lowering operating costs, additional employee flexibility, and increased productivity and work-life balance. However, these work models also have certain disadvantages that obstruct the company’s efficient management and smooth functioning. Some of these factors include:
1. Increased security threats
The comparatively fragile infrastructure available in remote working poses a matter of concern for a company’s data security.
2. Challenges in offering instant support
Every company wishes to have seamless operations and processes. However, as many corporate processes depend on electronic devices and the Internet of Things (IoT), no method is fully secure. There can be device errors and glitches in technologies, which is why IT support is crucial to ensure that processes run smoothly.
3. Increased IT workload
Since remote working is here to stay for some time, it is increasingly evident that there has been an increase in the IT workload. It is due to the large fleets of devices that require IT support, from provisioning the devices with customised software and tools to examining the device’s performance and managing extensive inventories.
What is the influence of MDM on the post-pandemic business world?
1. Improved device and data security
Enterprise mobility and workplace flexibility make corporate data more vulnerable to cyber-attacks. MDM solutions offer many features to strengthen an enterprise’s security and assist IT teams in devising and implementing security policies. Some security features enabled by modern-day MDM solutions include:
- Conditional Email Access
- Network configurations
- Remote data wipe
- Passcode policy
- Data loss prevention policies
2. Instant over-the-air (OTA) support
One of the essential vital tasks that an IT team performs is reaching out to the remote and on-field employees instantly in cases of device errors or failures. MDM solutions that provide remote support capabilities make it possible for IT teams to connect with employees swiftly and resolve issues irrespective of location. One of the most vital remote support features of efficient MDM solutions is ‘Remote Cast & Control’. This feature lets IT administrators mirror the employees’ screens on their dashboards and virtually take charge of the devices to identify and resolve issues remotely.
3. Automation of routine IT tasks
MDM solutions offer remote management and automation of recurring IT tasks. They will address the increased workload that IT teams face due to the surge in enterprise mobility and hybrid working. Contemporary MDM solutions simplify and automate tasks such as bulk enrollments, applications and content management on devices, routine tracking and maintenance, and others.
- Over-the-air (OTA) device enrollment
- Pre-scheduled workflows
- Remote commands
- Application management policies
Conclusion
Although companies and employees have benefitted from the hybrid work model, they cannot ignore the risks of flexible and remote working. IT teams are responsible for securing and managing the growing mobile device fleets. MDM solutions help streamline IT processes and are at the forefront of governing a hybrid work environment in the post-pandemic world.
Reference Links: